Quality assurance measures

• All translators have been through our careful, multi-stage selection procedure and are continuously assessed.
• We use only trained and experienced professional translators (native speakers).
• Wherever possible we use translators living in the appropriate cultural context – the target language country.
• We create and maintain terminology databases.
• A regular customer’s work is always carried out by the same (specialist) translator; this ensures better semantic consistency between translations.

Code of Conduct

• Good relationships with clients and translators in the name of quality.
• Value-for-money services instead of short-sighted price-dumping.
• Translations only by trained professional native speakers.
• Delivery on time, within budget and within quality standards.
• Up-to-date, flexible and fast.
• Fair, reliable, accurate and friendly.

Prices

• It should be noted that the cost of our translations is always based exclusively on the source text, as this is the only method which guarantees fairness and transparency of pricing for the customer.

Calculation

• Our prices are calculated on the basis of DIN lines (not pages or words).
  This is more precise and easier to understand.
  A DIN line consists of 55 characters including spaces.

• To find out how to work out the exact number of DIN lines in MS Word,
  click here >>

Tips & Tricks

• To find out what to look for when considering translation projects and translation agencies,
  click here >>